Responsible gambling

Responsible Gaming at Salon de jeux de Trois-Rivières

At Salon de jeux de Trois-Rivières, we take responsible gaming seriously. Our goal is to provide a safe and enjoyable entertainment experience for all our patrons.

Self-Exclusion Program We offer an easy-to-use self-exclusion program that allows you to exclude yourself from playing at any Loto-Québec venue or online site for varying periods of time (from 1 day up to permanently). Once enrolled, your exclusion will be respected and enforced across all our locations.

Reality Checks To help you stay in control of your gaming activities, we provide regular reality checks that remind you how much money and time you've spent playing. You can request these at any time by speaking with one of our staff members or by accessing them on our website.

Time-Outs and Deposit Limits We offer customizable deposit limits to help manage your budget. Our Time-Out feature allows you to suspend your gaming activities for a set period, giving you a break from the excitement while allowing you to reflect on your actions.

Accessing Support Services In the unlikely event that our resources aren't enough or if you're struggling with gambling addiction, we strongly encourage you to reach out to external support services. These include:

• The Quebec Responsible Gambling Hotline
• The National Council on Problem Gambling (NCPG)
• Local counseling centers and addiction support groups

What We Do At Salon de jeux de Trois-Rivières, we're dedicated to providing a responsible gaming environment. Our staff is trained to identify problem gambling behaviors and provide assistance to those in need.

Key Initiatives

• Training for Staff: Regular workshops and training sessions ensure our team understands the complexities of problem gambling and can offer informed support.
• Clear Signage: Visible signs throughout the venue clearly indicate that help is available, as well as information on responsible gaming practices.
• Gambling Problem Prevention Programs: Our programs provide an environment where individuals can recognize the warning signs of problem gambling early.

Additional Information

• Responsible Gaming Literature: Available in both English and French, this educational material helps patrons make informed decisions about their gaming habits.
• Local Community Partnerships: We collaborate with local organizations to promote responsible gaming practices within our community.